An escrow arrangement protects continuity of IT and processes within your company. In unforeseen circumstances the end user can be assured of continued use of critical company software.
In a joint effort the escrow agreement is made between software owner, end user and escrow agent Escrow Alliance.
After a mandatory verification, Escrow Alliance safe holds the source codes and documents relevant to the application at two separate geographical locations.
At the moment that the software producer can no longer guarantee company continuity then Escrow Alliance will ensure that the source code is released to the end user, so that they can continue using and maintaining the software.